Niutrilishus is a small, but busy business and sometimes our session times are limited and in high demand. In order to provide you and others with excellent service and full session times, we have a firm 24-hour cancellation policy. Kindly review our cancellation information below before scheduling a session time. By booking with Nutrilishus you are accepting the terms and conditions of our cancellation policy.
We really appreciate your business and hope you have a positive experience with us. If you have any questions or concerns, please contact us.
Arriving:
We are sympathetic that sometimes being late is outside your control. We promise to always do our very best to give you a full and complete session as is possible in the time remaining. Please be aware, if a client is booked after you, your session will be finished on time in order to accommodate the next client. Arriving too late to perform the scheduled session will result in a charge for the full session. In all instances regarding any coaching session, we suggest you arrive 5-10 min early to go over the material that was covered on your previous session.
Cancellations:
If you need to cancel your appointment, please call or email us at info@nutrilishus.com, at least 24 hours in advance. Since we turn away other clients to hold your appointment, any cancellations with less than 24 hours notice (or no-shows) will still incur the session fee. Having 24 hours notice of cancellation will also allow us to offer your session time to another client who may have otherwise missed out.
Illness:
We realize that sometimes a sudden illness (of you or a loved one) can prevent you from giving 24 hours cancellation notice. In this instance, you will only be charged 50% of your regular session fee.
Payments:
Payment for our services and sessions are to be made directly through our Web site or by check unless other terms have been agreed with Nutrilishus.
Overdue Payments:
We reserve the right to commence legal proceedings to recover overdue payments not made within 7 days. You will be responsible for any associated legal fees and/or collection costs. Nutrilishus will notify any debt collection/credit reporting agency of the default.